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Class Library

The four core procedures are written out — the fastest way to look something up. Some training is better watched than read.

The Class Library will hold the recorded classes the partners already teach:

  • Recorded sales trainings and role-plays
  • Product deep-dives
  • Team calls worth keeping

All in one place, organized, so a new agent can watch them in order instead of hunting through chats and old links.

The Class Library is a Phase 2 add-on. It’s a different kind of content from the written procedures — video hosting and course structure — so it’s built after the center is in daily use.